EN

Occupation · SOC 43-4051

Customer Service Representatives

There are 2,595,750 jobs in the U.S. Median pay is $44,770 a year. The most jobs are in New York–Newark–Jersey City, NY–NJ.

Office & Admin SupportTypical education: High school diploma or equivalent
2,595,750
Jobs in the U.S.
People employed, May 2025
$44,770
Median pay a year
Middle half: $36,870–$51,780
289,500
Annual openings
10-year change: −5.3%
6
LCA filings, last 4 quarters

Metro areas with the highest employment

10 of 393 metro areas with BLS data for this occupation. LCA filings: Apr 2025–Mar 2026.

Metro areaEmploymentMedian payLCA filings
New York–Newark–Jersey City, NY–NJMedian pay $49,590 · LCA filings 2125,570$49,5902
Dallas–Fort Worth–Arlington, TXMedian pay $44,990 · LCA filings 096,930$44,9900
Chicago–Naperville–Elgin, IL–INMedian pay $47,100 · LCA filings 075,240$47,1000
Phoenix–Mesa–Chandler, AZMedian pay $46,410 · LCA filings 068,930$46,4100
Los Angeles–Long Beach–Anaheim, CAMedian pay $48,840 · LCA filings 066,590$48,8400
Houston–Pasadena–The Woodlands, TXMedian pay $40,380 · LCA filings 065,510$40,3800
Miami–Fort Lauderdale–West Palm Beach, FLMedian pay $39,560 · LCA filings 163,440$39,5601
Atlanta–Sandy Springs–Roswell, GAMedian pay $42,710 · LCA filings 059,990$42,7100
Philadelphia–Camden–Wilmington, PA–NJ–DE–MDMedian pay $47,070 · LCA filings 041,740$47,0700
Minneapolis–St. Paul–Bloomington, MN–WIMedian pay $49,480 · LCA filings 038,630$49,4800

Metro areas with the highest median pay

Median pay for this occupation in each metro area, May 2025.

Metro areaMedian payEmploymentLCA filings
San Jose–Sunnyvale–Santa Clara, CAEmployment 8,860 · LCA filings 0$60,4808,8600
San Francisco–Oakland–Fremont, CAEmployment 19,930 · LCA filings 0$57,83019,9300
Seattle–Tacoma–Bellevue, WAEmployment 25,840 · LCA filings 0$53,55025,8400
Napa, CAEmployment 640 · LCA filings 0$53,3606400
Santa Rosa–Petaluma, CAEmployment 1,750 · LCA filings 0$51,8101,7500

Metro areas with the most LCA filings

Labor Condition Applications filed by employers with the U.S. Department of Labor, Apr 2025–Mar 2026. They’re used in the H-1B process and show filing history, not hires or current job openings.

Metro areaLCA filingsEmployers with LCA filingsEmployment
New York–Newark–Jersey City, NY–NJEmployers with LCA filings 2 · Employment 125,57022125,570
Miami–Fort Lauderdale–West Palm Beach, FLEmployers with LCA filings 1 · Employment 63,4401163,440
Boston–Cambridge–Newton, MA–NHEmployers with LCA filings 1 · Employment 37,7801137,780
Tampa–St. Petersburg–Clearwater, FLEmployers with LCA filings 1 · Employment 34,1501134,150
South Bend–Mishawaka, IN–MIEmployers with LCA filings 1 · Employment 1,870111,870

Prevailing wage levels (H-1B and PERM)

The minimum yearly wage by level. Level I is entry level and Level IV is fully competent; an H-1B employer must pay at least the level that fits the job.

Metro areaLevel ILevel IILevel IIILevel IV
New York–Newark–Jersey City, NY–NJLevel II $46,800 · Level III $54,330 · Level IV $61,859$39,270$46,800$54,330$61,859
Dallas–Fort Worth–Arlington, TXLevel II $39,853 · Level III $46,134 · Level IV $52,437$33,550$39,853$46,134$52,437
Chicago–Naperville–Elgin, IL–INLevel II $42,765 · Level III $49,733 · Level IV $56,680$35,818$42,765$49,733$56,680
Phoenix–Mesa–Chandler, AZLevel II $42,453 · Level III $48,506 · Level IV $54,538$36,421$42,453$48,506$54,538
Los Angeles–Long Beach–Anaheim, CALevel II $46,842 · Level III $53,435 · Level IV $60,008$40,269$46,842$53,435$60,008
Houston–Pasadena–The Woodlands, TXLevel II $37,398 · Level III $43,326 · Level IV $49,254$31,470$37,398$43,326$49,254
Miami–Fort Lauderdale–West Palm Beach, FLLevel II $38,168 · Level III $43,638 · Level IV $49,088$32,718$38,168$43,638$49,088
Atlanta–Sandy Springs–Roswell, GALevel II $38,563 · Level III $44,803 · Level IV $51,043$32,323$38,563$44,803$51,043
Philadelphia–Camden–Wilmington, PA–NJ–DE–MDLevel II $42,037 · Level III $49,026 · Level IV $56,014$35,048$42,037$49,026$56,014
Minneapolis–St. Paul–Bloomington, MN–WILevel II $45,906 · Level III $52,894 · Level IV $59,862$38,938$45,906$52,894$59,862
Boston–Cambridge–Newton, MA–NHLevel II $46,030 · Level III $53,664 · Level IV $61,298$38,397$46,030$53,664$61,298
Tampa–St. Petersburg–Clearwater, FLLevel II $39,333 · Level III $44,366 · Level IV $49,379$34,320$39,333$44,366$49,379
South Bend–Mishawaka, IN–MILevel II $38,106 · Level III $44,013 · Level IV $49,899$32,219$38,106$44,013$49,899

Source: U.S. Department of Labor, OFLC Online Wage Library, July 2026–June 2027.

Related majors

Majors most closely related to this occupation. International graduates: 2024–25 academic year.

MajorInternational graduatesSTEM OPT
Business Operations Support and Assistant ServicesCIP 52.04OPT · up to 12 months69OPT · up to 12 months

See Customer Service Representatives in every metro area

All 393 metro areas, pay in each, related majors, schools in each job market, and employers with LCA filing history.

Employers with LCA filings for this occupation

See every metro area →

Find jobs on Where They Hire

U.S. jobsJobs abroadCompanies

Related occupations · Office & Admin Support

Office Clerks, GeneralSecretaries and Administrative Assistants, except Legal, Medical, and ExecutiveBookkeeping, Accounting, and Auditing ClerksFirst-Line Supervisors of Office and Administrative Support WorkersReceptionists and Information ClerksMedical Secretaries and Administrative AssistantsShipping, Receiving, and Inventory ClerksExecutive Secretaries and Executive Administrative Assistants

Sources: BLS Occupational Employment and Wage Statistics (OEWS), May 2025 · BLS Employment Projections 2025-35 · U.S. Department of Labor LCA disclosure data, Apr 2025–Mar 2026 · IPEDS 2024–25. Prevailing wages: U.S. Department of Labor, OFLC Online Wage Library, July 2026–June 2027. Methodology